Billing

 

BILLING

Morfa is a New Zealand registered company and operates www.morfa.nz. Billing is completed in New Zealand dollars.  The biller on your statement will be Morfa Activewear Limited.  

Refunds can only be issued via your original payment method or alternatively for a store credit.  All refunds are transacted in the New Zealand dollars for the NZD amount originally paid, irrespective of foreign exchange rates at the time of your order.

There are three payment options:

 

  • Credit card – Visa or MasterCard
  • Debit card – Visa or MasterCard
  • PayPal

 

Credit card transactions

Credit card transactions are completed by a reputable third party credit card processing company Payment Express and we do not see or hold your credit card details. Payment Express are fully certified as Visa AIS and MasterCard SDP (PCI DSS) compliant at processor level; using an approved QSA for quarterly scans on systems and full onsite audits, annually. All sensitive information is encrypted with the 3DES protocol, with Atalla Network Security Processors. 

 

Order confirmation

Once you’ve completed your order online you will receive an order confirmation e-mail.  If you don’t receive an order confirmation e-mail from us, first check your junk folder in case our emails are buried in there.  If you still haven’t heard from us, let us know at info@morfa.nz.

 

Cancel order

Get in touch with us immediately; we can cancel your order if it is not dispatched.  However if your order is dispatched, we can arrange a return if the items met all the returns requirements. Please not all return postage is to be paid by the customer so choose carefully!

 

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